All sales are final. If there is a warranty issue, please contact us at firstname.lastname@example.org and we will address your concern immediately. For full explanation on our Return Policy, please see Terms and Conditions
Returns & Cancellations
Terms & Conditions
TERMS & CONDITIONS PaymentYou can pay for your item by credit or debit cards or via e-check. Payment authorization must be approved before we can process your order. Payment is received in U.S. Dollars only. DeliveryWe ship within USA only. We will process your order within 7-10 business days. Please allow additional handling time for special orders, cerakoting, back orders, and extreme conditions*. Items on pre-order status if purchased by client are addressed on case by case basis and are processed when they become available. Items are shipped via UPS Ground, FedEx Ground, and/or via Priority US Mail with tracking confirmation. Please specify if you require signature confirmation and/or insurance before the item leaves our fascility. If for some reason an item is not available for immediate delivery, we will contact you directly to make arrangements for future delivery or provide you with an option to receive a refund on the item. Moriarti Armaments is not liable for items lost or damaged during ship and takes no responsibility for items left unattended outside your doorways after delivery had occurred. Once tracking number is issued to you, please arrange your shipment deliveries accordingly with the carrier. IT IS CLIENT'S RESPONSIBILITY TO TRACK THE PACKAGE AND MAKE ARRANGEMENTS WITH CARRIER TO RECEIVE THE PACKAGE SAFELY. MORIARTI ARMAMENTS TAKES NO RESPONSIBILITY FOR PRODUCTS LEFT UNATTENDED. PLEASE INQUIRE ABOUT INSURING YOUR ITEM BEFORE IT LEAVES OUR FASCILITIES. *During holiday seasons, our processing time may run a bit slower than expected and may take up to 14 business days to process. We make every effort to expedite your orders. During sale times and holiday seasons, lead times may vary due to the volume of products being processed. Expect higher than usual ship times. If you purchased a pre-ordered status item, we will notify you via email when the item becomes available in stock. If you have any questions, the best way to reach us is by email, email@example.com. Thank you! Back Orders/Pre OrdersIf you place an order for an item that is back ordered and/or pre-ordered, we will fill all possible items on the order available to ship. We charge the standard shipping fee for items ordered. We will note on your invoice what items were back ordered. You will be emailed when your back ordered parts arrive. If you do not want to leave the items on back order, you can email us at firstname.lastname@example.org and we will cancel those items for you. Returns/CancellationsAll sales are final. If there is a warranty issue, please contact us at email@example.com and we will address your concern immediately. No returns or exchanges are given on items damaged by customer, or items that have been used and/or items modified/worked on by the customer / gunsmith / or any other person (including but not limited to lower receiver products). Please inspect your items carefully upon receipt for any defects/damage/misalignment and/or assembly issues. We allow 7 days for inspection by customer to report any problems after which it becomes a client's responsibility for any manufacturing defects/damage/assembly issues. We understand that different circumstances may arise. If you have a "change of heart" on an item and no longer wish to keep your order, you may cancel your order without penalty within 12 hours of the time the order was made, unless the item was already processed and shipped to you with tracking confirmation. If you wish to cancel your order after 12 hours from the time of purchase, we will address your cancellation inquiries on case by case basis; however, there will be a mandatory $20 or 3%, whichever is grater of credit card processing fee applied if you cancel your order after 12 hours from the time of purchase. After 5 days of processing time, there will be a 15% processing fee applied to your cancellation request, regardless of the shipment status. All inquiries must be made in writing to firstname.lastname@example.org. WarrantyMoriarti Armaments tests fires every custom upper to verify cycling. We do not guarantee cycling with all ammunition due to vast differences in quality of ammunition. We will only warranty cycling with US made ammunition. We will not warranty cycling with imported, steel cased or reloaded rounds. No warranty is given to products worked on milled and/or modified by customer, including 80% lower jigs and 80% lower receivers. If you have concerns with your product, please contact us immediately at email@example.com. In the rare instances there is a problem with your order, we warrant all our Moriarti Armaments products with our limited LIFETIME LIMITED WARRANTY, in accordance with the terms set below. All other manufacturers’ items carry the manufacturer’s warranty.1. You have not done anything listed under "Important Info on Warranty" section below2. You are the original purchaser.3. You must have your original receipt with a printed date and description of your item.4. We will replace item free of charge once the original item has been returned.5. If a replacement is not available we will refund your purchase price once the original item is returned less shipping cost. Important Info on Warranty:Warranty is valid only for normal use of the weapon/accessories as they were designed for, any mis-use, abuse or unconventional treatment of the items will not be covered. Read below for additional information on this policy. Normal everyday wear from use of items is not covered.Mis-use of the firearm or parts will void warranty. Please use the item as it was designed for.In no way we will accept any rifles or parts for return that have been modified by the buyer or any party involved with the buyer, including but not limited to, gunsmiths. DO NOT modify, grind, sand, mill, file, buff, or cut your parts in any way. It will void your warranty. Above all, modifying parts is VERY DANGEROUS! Only the use of SAAMI Ammunition is recommended and will be covered under the warranty. The use of reloaded ammunition will void warranty. Also the use of Israeli, Korean, Chinese, Portuguese, PMP, South African Produced Surplus, Wolf, Norinco, Any Steel Cased, Lacquer Coated ammunition voids warranty. The use of these ammunition have been known to cause a range of problems and damage to the rifle/parts. They also may be unsafe to yourself and cause harm to you and/or others. It is recommended that a qualified gunsmith performs work on your rifle/parts. Assembling a rifle from scratch is complex and if not done correctly, you may harm the rifle/parts and more importantly, you may injure yourself. If you incorrectly install parts or assembly your rifle incorrectly causing damage, Moriarti Armaments will void warranty and void all claims related to it. Please do not wait to inspect your items. As soon as you get the order, please inspect them. Shipping costs are non refundable. Buyer is responsible for safe transport back to Moriarti Armaments facility. This warranty applies to items purchased online and in person. Buyer’s remorse is not a valid return reason and will not be honored. Please know what you are buying and that you want to buy the item BEFORE you purchase it. All returned items, not for warranty reasons, will incur a 15% re stocking fee, no exceptions. Once the order is marked "awaiting shipment" this restocking fee applies. ContactIf you have any questions or concerns, please contact us at firstname.lastname@example.org or send your inquiries thru Contact Us page. DISCLAIMER: “GLOCK” is a federally registered trademark of GLOCK, Inc. and is one of many trademarks owned by GLOCK, Inc. or GLOCK Ges.mbH. Neither Moriarti Armaments LLC, nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.mbH. The use of “GLOCK” on this site is merely to advertise the sale of GLOCK pistols, parts, or components, and or its styles. For genuine GLOCK, Inc. and GLOCK Ges.mbH products and parts visit www.glock.com.